Frequently Asked Questions

What are the delivery charges ?

£45.00 + vat is our standard delivery charge within most of England Scotland and Wales but additional charges may apply in some cases and customers will be advised accordingly with the option for a full refund if these charges are unacceptable.. Please refer to section 7 of our terms & conditions.

Which payment methods are accepted?

We accept PayPal and BACS

How long will delivery take?

Our Made to measure metal beds normally take up to 28 working days

Divan beds, mattresses and bed linen normally take up to 10 working days

What exactly happens after ordering?

You will receive a confirmation email detailing exactly what we propose to manufacture.

Changes can be made within 48 hours of confirmation giving you plenty of time to make adjustments.

When your order is complete the carrier will contact you to arrange delivery.

Do I receive an invoice for my order?

The invoice is sent with confirmation.